Return Policy

CANCELLATIONS

• All deposits, however paid, are non-refundable.
• Cancellation of participation in our workshops must be received at least 7 days prior to the first day of the booked Workshop.  In this case the full fee minus 25% cancellation fee will be refunded.  ILA participants will also be charged a 25% cancellation fee.
• No refunds will be issued on cancellations made less than 7 days prior to the first day of the booked Workshop.
• Workshops booked using ILA funding are subject to the cancellation terms noted above.  Should you cancel your place less than 7 days prior to the date of the workshop, your security deposit cheque, which was taken at time of booking, will be cashed as a cancellation charge.  Your ILA funding will remain on your account for future use.
• We reserve the right to charge an appropriate amount to cover administration costs incurred in securing late payments or deposits.

See our legal page for full terms and conditions.